ModusLink was the first supply chain service provider to offer wireless activation services enabling hardware/laptop manufacturers to offer their customers an instant, easy to use process for activating their computer’s embedded wireless capabilities. Falling within our manufacturing capabilities, this service involves seamless integration between the hardware vendors, and their wireless application provider of choice, to ensure that all new activations are tracked and recorded and all parties are compensated accordingly.

The new service involves end user contact; call center support and interaction; activation management; system integration with hardware and wireless connection vendors; messaging and notification to all parties; sophisticated tracking and record-keeping process management; region-specific language support; and telecommunications policy compliance. In addition to helping hardware vendors to efficiently manage the activation process on the back-end, this service improves the overall buying experience for their end-customers by easing the complexities of the activation process and expediting their usage of key, value-add services and capabilities.