Retail Direct

Retailer consolidation and pressures on operating margins lead more and more clients to look to eliminate a step in the distribution channel and ship goods directly to retailers. Based on many years of experience working with leading retailers, ModusLink has developed a comprehensive Retail Direct Solution that simplifies the complexity of this channel strategy and helps clients effectively address constantly evolving channel requirements.

Our Solution manages the complete range of processes required to ship direct to retailers and includes a number of key services including, Sourcing and Supply Base Management (SBM); Materials Management, Content Management; Light Manufacturing, Fulfillment;  Recalls, Recovery and Returns Management. These services are supplemented by an active RFID strategy and a host of retail-specific order management, shipment compliance, merchandising, inventory optimization and logistics offerings to ensure both a competitive edge and greater customer satisfaction.

With the cost of transportation continuing to rise, ModusLink’s Optimized Configuration Solution is also available, providing a cost-effective method for ensuring that shelves are stocked to meet demand, without excess and obsolescence.

e-Business Solution

The use of a direct-to-end-user, online channel provides an important and potentially lucrative channel for our clients’ products.  We provide a highly-scalable e-Business platform and a wide range of web solutions that help clients integrate any number of direct-to-end-user activities to extend the value of their supply chain—from product ordering and payment web stores to online support, upgrade, returns and recall management..  We facilitate the complete range of processes, in multiple languages, from our solution centers in more than 13 countries.  

Delivered seamlessly through an integrated line of business from ModusLink Global Solutions, our e-Business Suite of Solutions, includes the complete scope of services required to tap new global markets and customers, increase revenue and improve customer satisfaction—including e-commerce web development and hosting, and a full set of sales, marketing, financial management, CRM support and account management services,