Software license subscriptions clearly provide advantages to the corporate or end user, by ensuring that they always have the most up to date software product; and to the software producer, in terms of customer loyalty, supply chain costs and continuity of revenue streams.
The service expectation generated by such programs is for a high quality direct service, from the producer to the subscriber, where they will always be assured of getting the product in advance of, or at least in line with, retail and other users.
ModusLink’s license subscription management solution provides a highly scalable and reliable replication management, assembly and distribution solution that is centered around product launch or periodic update schedule.
The solution includes update project management from joint scheduling of master releases to the alignment of replication, assembly, fulfillment and distribution resources to meet the desired update schedule. ModusLink incorporates simultaneous distribution from several sites to provide global coverage and to optimize total supply chain costs, including distribution.
Visibility and exception management are critical parts of this solution. Visibility is provided through our global technology platform which is integrated with carrier systems to provide a true order- to-delivery view for customer orders. This view is communicated to our clients through messaging integration, customized portal views and reports.
An extension of the solution can involve the use of ModusLink’s customer care and e-Business resources to manage customer subscription entitlements and billing and the use of our demand print assets to provide a high security print and distribution solution for customer license agreements.
Linkage with our On Demand Direct Fulfillment Solution provides an effective recovery or replacement media solution for licensed users.
Solution Packages Include: