Despite the efficiency of your supply chain and strength of your product line, returns are inevitable. However, efficient management of returns processes can prevent margin erosion and enhance asset value recovery. ModusLink offers clients a comprehensive Reverse Logistics Solution that manages all operations related to the return and reuse of products and materials, including:

• Returned Product Processing
• Level 1 Repair
• Testing
• Replacement Units
• Spares and Inventory Management
• Refurbishment/Rebranding
• Inventory Asset Recovery

ModusLink automates the entire returns process across multiple channels to give you greater control of your global reverse supply chain, bringing you speed of execution and visibility—two vital criteria for maximizing the value of your supply chain. Also key to maximizing your supply chain’s value and total cost is the ability to integrate activities and inventory with the forward supply chain. This provides intelligence on the most economic response to a particular type of return, while keeping inventory levels and waste to a minimum.

We design and execute our reverse logistics processes to minimize non-value repair and accelerate the identification of no fault found products and components to expedite the processing and return-to-market of valuable returned products and components. If it is decided that repaired and/or refurbished products will not be returned to forward supply inventory, ModusLink assists clients with asset disposition via our strategic Online Auction Service. Our clients frequently receive bids up to three times higher than if they limited their scope to include only the traditional post-market buyers.